tech-customer-service

How Grit & Nashville Charm Can Redefine a Tech Company’s Customer Experience

“Although your customers won’t love you if you give bad service, your competitors will.” These words from business expert Kate Zabriskie defined a once tumultuous season under old administration at Edgenet—a Nashville-based Software…
cyber-attacks

Tips to Mitigating the Risk of a Cyber Attack

We depend on technology, so we need technology that’s trustworthy and that works. However, as cyber crime continues to rise, our dependence on technology makes us more vulnerable to attacks than ever before. These breaches aren’t just costly…
tech

The Exponential Age

Technology has become part of our lives – impacting business, culture, and our personal lives. Look around and see how wired we are. Virtually anything we desire can be delivered to our door in a matter of days. Through our phones, we can…
AT&T

AT&T's Women in Technology

Discussions about women in technology remind me of a recent moment at work. A colleague contacted me about gathering a group to discuss a project. The email didn’t list names – just a list of job titles and responsibilities: “We…