tech-customer-service

How Grit & Nashville Charm Can Redefine a Tech Company’s Customer Experience

“Although your customers won’t love you if you give bad service, your competitors will.” These words from business expert Kate Zabriskie defined a once tumultuous season under old administration at Edgenet—a Nashville-based Software…
healthcare-innovation

A Cost-Effective Approach to Protecting Innovation in Healthcare

With healthcare costs expected to soon exceed twenty percent of the United States economy, the healthcare industry represents fertile ground for innovation. From medical devices and pharmaceuticals to methods for managing patient data, new technologies…
cyber-attacks

Tips to Mitigating the Risk of a Cyber Attack

We depend on technology, so we need technology that’s trustworthy and that works. However, as cyber crime continues to rise, our dependence on technology makes us more vulnerable to attacks than ever before. These breaches aren’t just costly…
dave-tanner-by-jason-davis

Summer NAMM 2016

So many conventions and trade shows convene at the monstrous Music City Center in Nashville over any year, and in most if not all cases it is so difficult to track the importance and relevance to the growing economy in Middle Tennessee. Living…
fletcher-foster-courtesy-fletcher-foster
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A Long Road From Kansas: Fletcher Foster Continues to Pave the Way

Fletcher Foster can never be accused of being a one-dimensional music executive, except for always being known as the man with the golden touch. Known for his savvy business ventures and a keen sense of marketing, Foster continues to add to…
tech

The Exponential Age

Technology has become part of our lives – impacting business, culture, and our personal lives. Look around and see how wired we are. Virtually anything we desire can be delivered to our door in a matter of days. Through our phones, we can…
heather-mcbee-by-johnathan-jones

The Tale of Two Cities

From its roots in country music to becoming “Music City” and the beginning of HCA to becoming a healthcare capital, Nashville has been on the forefront of innovation in both the music business and healthcare industry. Music and healthcare…
inception-rx-logo
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Inception RX: A New Kind of Pharmacy

Kevin Hartman is no stranger to the pharmacy business. He began working for his father’s pharmacy and learning the ropes of the business when he was in high school in the mid-1980s. After attending pharmacy school, he continued working for…
AT&T

AT&T's Women in Technology

Discussions about women in technology remind me of a recent moment at work. A colleague contacted me about gathering a group to discuss a project. The email didn’t list names – just a list of job titles and responsibilities: “We…